If the ill or shutins are mentioned that is all, not so much as a phone call let alone a visit.
That is something that always put me off about the fake humble prayers. It was always, "Jehovah help those who are ill or shut-in to know that we miss them, and we look forward to when we can see them here at the Kingdom Hall again." It was NEVER help US to go SHOW THEM we miss them. Just a phony "Jehovah help them". I guess they salve their conscience, if they have one, by saying those hollow meaningless words, and forget what their Bible says, "Faith WITHOUT WORKS IS DEAD."
Yeah, it pisses me off when they flap their gums and do nothing.