Non JW here. Not my first go around at the mid week meeting but my first seeing a video in the middle of a service.
I was confused by the video. I didn't get the religious component. After looking at a few people wipe their eyes, I realized there was some emotional manipulation going on. It was just a weird experience.
I'm the biggest crybaby watching movies but while others must have felt differently, I felt completely disconnected from the characters for some reason.