I guess I was in the "educated" elder class. (I have a college degree.) However, I was not educated in the right way. I didn't know anything about how to help people in the congregation with their problems.
I remember wishing that the society would give full-blown seminars on how to help people instead of "elder schools" that emphasized Field Service! -Meeting Attendance!-Do More! Do More!
To answer your question, I don't think it really matters so much a person's level of education, but what is in the individual's heart. Let's face it, whether you love 'em or hate 'em, the job of elder in taking care of the people in the congregation is an awesome responsibility, not even counting the crap the Watchtower Society loads you down with. Most men who are appointed don't have the empathy or compassion to do what it takes-educated or not.
CyrusThePersian