I totally agree with Simon's take on this type of 'shitty, stupid, irrational' behavior. There is never a justification, IMHO, for a mentally stable adult to interrupt and basically harass people in their place of worship. Also, by harassing the 'coffee cart' tenders demonstrates a certain lack of respect, humanity, and dignity.
While I'm extremely happy to no longer be a part of the wtbts organization, I do believe that most individual JW's are basically very nice people that are caught up in a cult like influence. Direct frontal attacks, such as this guy Kevin is using only reinforces their 'bunker' mentality and makes them dig in their heals!
My advice to Kevin--you need help!
just saying!