I don't really understand what your perspective is Sweet Sally? Are or where you a JW?
Most everyone here was one at one time. I was, and the internet certainly played a huge role in getting me out. I was on a real witness forum, administrating it in fact, and doing my damnedest to keep apostates out, while still allowing deep discussion (an impossible task, btw, lol... if one thinks deeply, one doesn't stay a JW).
To say that all who come to the internet "DID have issues" before starting their search on the net, is a bit meaningless, imo.
ALL witnesses have issues, some have far fewer than others, but then again, a witness with almost no issues, but a natural lack of fear and a healthy dose of inquisitiveness, might find the backstory on the WT long before another witness who might be beat down and full of issues... but also tends to follow instructions to a T. A person might not be looking to solve any issues, but rather just be overconfident in their faith in the organization; I'm aware of many apostates who started out by trying to "slay" apostates in argumentation. Technically, they may not have been following the instructions of the GB, but they certainly didn't do it because they had "issues".