This person is NOT being honest with you.
I was raised a JW and started reporting "time" when I was 10. If you wanted to be considered a "spiritual person" (how much you love Jehovah), the standard was always 10 hours a month. They figured 2 hours at week.
This number is especially enforced for those who wish to move up to being a Ministerial Servant and Elder.....
Constant Kingdom Ministry's (Used for the Service Meeting after the Ministry School) had a box where the national average was always shown. If your KH didn't meet up to the national average (sometimes 8 hours a month) a talk would be given to encourage more "time".
Codeblue