9/11 happened right after I left JW. I remember an email going around regarding the event and they had the nerve to say that they had to lock the doors and gates at the WT bldgs because people were coming into the lobbies. The writer said, "we couldn't let just anyone in!" I was sickened by that comment.
When I went to Ground Zero, I did see the little WT pamphlets regarding death, (don't remember the title), all over the area outside the little church were all the pictures were posted of missing people. That sickened me.
I read somewhere years ago that the Salvation Army served like 1 million meals during that time. That is a action to be proud of.