Having not been brought up in a tipping country... I find it scandalous that people have a "job" where they are not paid enough to live on if they do not get tips. To me the whole "have to tip" concept rubs me up the wrong way. Like Aussie OZ said a display of appreciation often goes a long way, I also find the percentage of an obligation tip staggering!!
Tipping (IMO) is a way people are forced to give a "gift of money" whether the recipient earned it or not. I much prefer the down under system of fair wages for wait staff and the ability to tip for great service ... if you choose to. Also wait staff are more appreciative when they get a tip down here (it is a nice bonus for them), rather than OK now I just need X more tonight and I can pay my rent.
I do not get "obligation tipping" culture! We are not cheap and often tip, or give persons who help us out a gift or something to show appreciation. But having to do something kind of detracts from it being a nice thing to do. With this said – when in a tipping country I follow the standard way of doing things because I can appreciate that wait staff are paid utter crap and tips is how they make their living. And the old... "when in Rome"
But should a "guest" (meaning to the restaurant) really have to directly pay the staffs wages... shouldn't the boss be doing that??? To me being some form of wait staff in a tip obligation country and your wage being a few bucks (if your lucky!) an hour is not a proper job. It is a day to day gamble (surely over the reccession wait staff got less tips therefore their "wage" was reduced automatically for example). Hopefully this doesn't offend anyone, I just think the system is unfair to both the wait staff and the diner.
As you can see – I really don't get obligation tipping!! (Please do not confuse this with tipping for a job well done.) Another small point – doesn't having to do the math to figure out the tip percentage kind of kill a nice evening out. I like to go out relax, pay and leave not figure out the percentage of my bill that is appropriate to leave as a tip?!