Hi OneStepOut93, Have you thought about going on fun outings with your friend to places that she can meet non-JWs, who she would share common interests? When she is having fun and is happy, ask her open ended questions about what is making her happy. When she is at WTBTS events and seems sad, ask her open ended questions about what is bothering her. Always ask simple, non-doctrinal questions about how she feels to get her to think to help her authentic persona to come out more. The main concept is to avoid asking her about any WTBTS doctrinal issues which will activate her cult persona and she will raise her WTBTS shields.
If you do ask her about doctrinal issues, always ask her how she feels about doctrinal issues of other dangerous cults to help her authentic persona emerge and say how she feels. After getting her to state her true feelings, then ask her an open ended question about the WTBTS which will expose her cognitive dissonance and wait for her answer. The longer the wait the better. JWs are predictable, so make plan(s), do your research, go slowly, and be flexible in your approach.
Have you read any of Steve Hassan's books (i.e., "Combatting Cult Mind Control", "Releasing the Bonds: Empowering People to Think for Themselves", and (his latest book) "Freedom of Mind: Helping Loved Ones Leave Controlling People, Cuts and Beliefs"), visited his website, or watched videos of him like the following video?
www.youtube.com/watch?v=sw-oF-Z_I7U
Best of wishes awakening your JW friend.
Peace be with you and everyone, who you love,
Robert