I’m certain that Watchtower headquarters is feeling overwhelmed by all of the questions (many of them rather petty, I’m sure) that pour into the service department. I think that the Watchtower leaders fail to realize that this is a monster of their own making.
I'd suggest that even if they did know, they realise that they are painted into a corner. Every time a QFR is answered it must be consistent with all other questions, consistent with the current "light" and preferably fairly sensible or it will get hammered here and on other boards.
The more questions you answer, the harder it gets.
So what they do is - tell the poor jws to use the Bible and their conscience - but reserve the right to smack them if they don't like the result. Brazen behaviour is a useful tool. The result is the wt appears to be less prescriptive - but actually binds jws with more fears of displeasing J.
Now if as a non-jw I've got this all wrong, please let me know.
thanks, Retro