The WT goes through at at least 3 stages in damage control of issues:
1. Ignore the problem and hope people quit talking about it
2. Make guarded and cryptic statements in the literature (now including video) which address the questions indirectly. Only if you know the issue do you understand why they are wording the WT that way.
3. Address the accusations directly without going into much details, to dissuade the JWs from looking into it themselves. They are at this stage with the pedophile issue.
I would add a 4th, in which they write detailed articles addressing the accusations or points one-by-one, but the WT very seldom/ almost never does this.