@Steve2 I doubt that the WTBT$ has addressed your question in writing but I can relate this personal experience
3 letters written to HQ over a period of a year and hand delivered to a GB member requesting repayment of a loan given to them from my 90+ yo faithful widowed mother who needed her money back to pay for her care at the rest home. We received no answer. Hubby then used his Bethel connections to talk to the "desk" about the matter. The "Brother" in charge acknowledged the letters, then gave the official verbal answer. "Put her on "Welfare".