Eventually we ended up leaving him when I was a teenager, believe it or not, on the advice of a local elder. This was a step not often advised by the brothers, but in our case it was and I'm forever thankful.
The brothers are ill equipped to advise in these situations.
Agreed, and that feeds into points raised in recent threads about the decreasing qualities of elders too. The modern breed of elders - especially ones under 30 - with little world experience either due to age or due to being wrapped up only in JW life, are woefully incapable of managing serious 'real world' issues like advising an abused wife with frightened children to care for.
At least some of the "old school" elders - who were usually men who had not grown up as JWs, and may even have fought in wars, been through divorce, suffered poverty or homelessness, been to prison or in other scuffles and scrapes of life - had seen real sufferings and hardships. Of course, that didn't make them all better: many were nasty characters with chips on their shoulders. But there were some, like the elder you mentioned, who were more pragmatic due to their life experience. This was true even of some older COs, at least when I was "young" as a JW, and no doubt older ones than me will remember the same types before the 1980s.
The more we enter an era of cookie-cutter older men trained by video clips and JW Org "schools" and handbooks only, not by real life, the more we are seeing them unable to support the congregations with their everyday struggles.
There was a recent video with the Org claiming they have a new "school" for men: "Principles of Divine Oversight" or something like that. Sounds like it's going to be all about admin, rules and regulations, and working for the Org rather than actual pastoral care. No surprise there.