Im going to relate a couple of examples of after care given to elderly members,
1, A relative of mine, an orthodox JW for 75 years. Had a stroke, and was mentally incapacitated. To their credit some in the congregation - myself included - offered a couple hours during the day, so the family could sort the immediate affairs out. With in 7 days they found themselves in the back room, been told that the congregation isn't a charity. I couldn't believe it, after 75 years of loyal service.
Interestingly, the elder who gave this advice also found himself on the receiving end of it, when he to was dying. I had heard that during the last few years of his life he was feeling isolated at home and wanted visitors. I kind of did, but didnt, feel sorry for the guy because he had been in it for close to 100 years.
2. Another Orthodox JW relative. In rest home care for dementia. In passing, I happened to ask the nursing staff about the visitors she was getting. The reply I got was, "once dementia sets in, they are generally forgotten about." I'm guessing by that comment the JWs are no exception to the rule.
3. What amazes me, until very recently, how they will spend hours of their time and money knocking on empty doors. Yet do so little in the care and retention of their existing members. I've said this before on here, when i attended a sales course, and the point I come away with is this, "it takes x5 times the effort to gain a new customer than what it takes to keep an existing one happy." I certainly think Wt could learn from this.