From "Crisis of Conscience" (p. 345-6)
"Based on my own experience among them I believe that [the men of the Governing Body] are, in effect, the captives of a concept. The concept or mental image they have of “the organization” seems almost to take on a personality of its own, so that the concept itself controls them, moves them or restrains them, by molding their thinking, their attitudes, their judgments. I do not believe that many of them would take the position they now take if they thought only in terms of God, Christ, the Bible, and the interests—not of an organization—but of their Christian brothers, fellow humans. The insertion of the existing concept of “the organization,” however, radically alters their thinking and viewpoint, becomes, in fact, the dominant, controlling force.
I believe that when the men on the Governing Body think about and refer to “the organization” they likewise think of the concept rather than the reality. They think of “the organization” as something far bigger and grander than themselves, thinking of it in its numerical aspect, in the extent of its scope of control, as something international, worldwide. They do not realize—apparently—that this aspect relates more to the organization’s domain than to what it itself actually is. When, however, they urge “loyalty to the organization” they must know, they certainly should know, that they are not talking about that domain—about the thousands of congregations and their members that the organization directs. They are talking about loyalty to the source of the direction, the source of the teachings, the source of the authority. Whether the Governing Body members acknowledge it or whether they prefer not to think about it, the fact remains that in these crucial respects they, and they alone, are “the organization.” Whatever other authority exists—that of the Branch Committees, that of the District or Circuit Overseers, that of Congregational Elder Bodies—that authority is totally dependent on that small body of men, subject to adjustment, change or removal at their decision, unilaterally, with no questions asked."