I don't know what everyone elses congregation was like but in ours it was common to pray with anyone who was non-jw who asked you to pray for them or with them and it was encouraged to pray for those who didn't "have the truth" not saying anything about Jws doing tings right or wrong just saying.
And of course they prayed for individuals by name, whenever someone was sick, in the hospital, or even when ones were going thru trials and tribulations. I swear, I'd like to go to some of these congos some mention, I just can't imagine being so incentive, I mean I was DFd for good reason, I did something I knew perfeclty well was not right and then I hid it, and now it's really hard on me, beyond what I should have to be. But it's not as though anyone hated me, sure the usual shunning, but not from my family or select friends.
Someone mentioned they could count on 1 hand the number of times a public prayer mentioned someone by name. I thought they were joking, I guess it just was not that way in my congo or any congo I visited. Oh well, anyway. I have seen a lot of things that have changed on many stances in recent years, I'm not excusing anything, but it's good to see some progress.
1) Attitude towards non-witnesses, to me it was obvious in the publications recently that JWs are not to judge anyone non-JW as they simply cannot judge them (I know I know DFing is conisdered judging, but no one can deny it was a practice in the 1st century to protect the congregation, Paul certainly adhered to it). Even while I've been DFd I saw it discussed on the bookstudy that anyone person you see on the street could certainly be in the new system and you might not expect it, but a person you expect to be there (a fellow JW) might not be.
2) Attitude towards schooling, and various aspects of school life. When I was a teenager a few years ago I was allowed to play sports, participate in all sorts of activities in school. The elders only ever talked to me once to see if I was pursuing this as a serious career option, which I wasn't so it was not a problem. Also it has become apparent to many that some form of education is needed in these days to even be a pioneer, so schooling has opened up.
3) A recent article on DFing was very explicit about putting time restrictions, or not looking at the persons heart when they are asking for forgiveness (again, not many elders apply this very well, or at all in my experience, but it is in the watchtower).
4) Policies have changed about child abuse (mainly cause they had to in light of Bill Bowen in 2002, and even then they are still facing serious letigation, however, it appears as though the society may dissociate themselves from the congo and say policies were in place and individual elders acted without societies approval, and thus the individual elders would be personally liable and would be sued. Man, those are some tricky witnesses)
5) Ministry work. A lot has changed in this aspect to make it more respectful to in the community and not like it used to be. Shouting with plackards or putting a foot in someones door to take command of a conversation. Times change and being brazen is no longer needed to carry on a conversation with someone.
Anyway, say what we will about changing policies just as a cover, or saying it's too little too late (I would know in my case from Child Abuse). At least there is an attempt to change somethings. I would want that of say my government, if there was a problem to speak out about it and have it changed. A lot of religions will never admit to being wrong about anything (JW included, like 1914, or NGO, etc). LIke say Catholicism apologizing for the Spanish Inquisition 500 years later? Get real.
And it does disgruntle me the way being wrong is termed "new light" and their is a slickster way of trying to say well we were not wrong but we just didn't know the right thing yet. It would be especially imperitive to me to apologize for the obscene lack of protection to small children. For instance the one man that confessed to molesting 28-42 different witness girls and it was known, he had told the elders before, and wasn't reported to the authorities? Let alone put out of the congregation. How is that not illegal? It's one thing to not report an accusation (as it's not rquired by law in some places) but to not report a confession of such. I would spit in those elders faces if I ever met one.
But I'm not sure what to do. Blame the men at the top? Blame the men running the congo? Accept that all human led organizations are like this? Or be the best christian I can be....hmmm. Not sure.