The Watchtower elders are as capable as Job's three comforters, they were at their finest before they opened up their mouth. In ancient times it was very common for your friends to sit back and show solidarity in sack cloth and ashes. Job's friends screwed up once they opened their mouth, could they listen without making harsh judgements or speculated why "God has left you and how you can become God's friend again?"
Job was absolute he was in the right, and nobody (even God) was going to prove him diferent. Job's friends were poor with soothing words, Job brings that up frequently "Oh how much help you troublesome people are!"!
The Watchtower through elder's meetings has made it clear, we were not to become overly involved with "mental" ones! I am surprised the Org allowed this video, our CO was trying to get the message across, "depressed and inactive ones burn up to many resources, much better spent on highly product publishers and pioneers, and potentail recruits with mental illness", Sorry, that's the way it is!